Frequently Asked Questions

 

1) What are your office/business hours?
Monday thru Friday 9am to 5pm  (Eastern Standard Time)


2) How do you purchase the Physics Forceps®?

Orders can be phoned in at 1-877-987-2284 or placed online by clicking on the ‘Buy’ navigation button.

Outside the United States the following distributors carry our product line:
Canada
National Dental
3-149 Colliers Street
Barrie, ON L4M1H6
Toll Free 1-800-392-1171
www.nationaldental.com
Please contact Neil Magneson at neil@nationaldental.com

Sweden
DentMan
P.O.Box 140 20
Tranebergsvagen 21
S-167 14 Bromma/Stockholm
Phone +46 8 25 10 75
www.dentman.se
Please contact Sten Lagerstedt at dentman@dentman.se

Hong Kong
TWL Dental
3-5 Floor, NO. 80 Woo Sung St.
Jordan, Kowloon
Phone 852-2155-9880
www.twldental.com
Please contact Elaine Cheng at elaine@twldental.com


Taiwan
Hi-Clearance
8F-3, No. 2 Lane 609,
Sec. 5, Chung Hsin Rd.
San Chung City, Taipei County 241, Taiwan (R. O. C)
Phone 02-29953318  ext. 511
www.hiclearance.com.tw
Please contact Wendy Chuang at wendy@hiclearance.com.tw

UK and Ireland
General Medical
Crown House, Hopton Park
Devizes, Wiltshire, SN10 2EU, Office 01380 734990
United Kingdom
Phone 44 01380 734990
www.generalmedical.co.uk
Please contact John Lee at johnlee@generalmedical.co.uk

Russian Federation and Kazakhstan
ADC Company
197183 Russia
8. Sestroretzkayastr
Saint- Petersburg  Russia
Phone 7 812 431 0204
www.adk.spb.ru
Please contact Polina Beilina at polina@adk.spb.ru

Indonesia
Kiang Multi Corporation
No 5AB Jalan Kyai Tapa
Jakarta 11440
Indonesia
Phone 62 21 5636 003
Please contact kmcdent@cbn.net.id

Australia
Amalgadent
377 Hawthorn Rd Caufield South
Victoria 3162
Australia
Phone 9523 6155
www.amalgadent.com.au
Please contact Lorraine Duffy at  lorraine@amalgadent.com.au

Korea
Jeilmedical Corporation
#702 Kolon Science Valley 2nd 811
Guro-Dong, Gurogu, Seoul, 152-50
Korea
Phone 82 2 850 3524
www.jeilmed.co.kr
Please contact Jieun Kim at jekim@jeilmed.co.kr

The Netherlands
Don Dental
Manegelaantje 4
3062 CV Rotterdam
The Netherlands
Phone 31104334199
www.dondental.nl
Please contact info@dondental.com

Romania
Implant Division SRL
str. Prof. Dr. Anibal Teohari
nr. 8, sector 5
Bucuresti, Romania
Phone 40 727735534
Please contact Ruxandra Popescu at ruxandra.popescu@implantdivision.com

Bulgaria
Romy-Dent
8, Prelom Str.
1113 Sophia
Bulgaria
Phone 359 (2) 971 98 38
Please contact office@romy-dent.com

Norway
Tannlegetjenester BA
Langgt 41/43
NO-4306 Sandnes
Norway
Phone +47 516 66793
www.ttba.no
Please contact post@ttba.no

Poland
Dorby Dentysta
ul.6 Sierpnia 1/3
90-606 Lodz
Poland
Phone +48 (42) 630 10 21
www.dorbydentysta.pl
Please contact rciesielski@dorbydentysta.pl

Italy
Odontoiatrica Torino
Via Torino 134/B
10040-Givoletto - Torino
Italy
www.odontoiatrica.it
Please contact info@odontoiatrica.it

Finland
MADS Dental Oy
Jaakonkuja 5
13720 Parola
Finland
Phone 03 644 080
www.mads.fi


3) How do the Physics Forceps® differ from the conventional forceps?
Regular extraction forceps’ beaks are adapted to the buccal and lingual contours of the tooth. Rotational and tractional movements are used (squeezing, pulling, grabbing). Current Instruments require two equal forces placed on the crown of the tooth, and a third force to extract the tooth with your arm. If the crown is missing or the tooth is decayed you need to lay a flap, cut the bone, and perform surgery to remove the tooth. This is time consuming, painful, and traumatic for the patient.

The Physics Forceps® requires no squeezing, pulling, or grabbing. Instead, once in position the handles are rotated toward the facial aspect of the tooth. The Physics Forceps® require two opposing forces. The first force is placed into the  lingual sulcus of the tooth below the gingival with the beak. The second force is placed on the alveolar ridge with the bumper.  Therefore there is only one point of contact on the tooth with the Physics Forceps. These two opposing forces cancel the need for a third force. If the crown is missing or the tooth is decayed there is no need to lay a flap because these same principles apply.


4) Where are the instruments made?
The Physics Forceps® Instruments are made of Premium 410 German Stainless Steel Forgings and final production takes place in Germany.


5) How many instruments are there?

Standard Set- includes an upper anterior, upper right, upper left and a lower universal.

Third Molar Set-includes upper right, upper left, lower right, lower left and a distal elevator

Pedodontic Set- same as the satndard set but 30% smaller

6) How much does the GMX Series set of 4 instruments cost?  Individually?

All pricing is stated in our shopping cart under the BUY tab.

7) Is there a warranty with the Physics Forceps®?
There is a 10 year limited manufactures warranty along with a 90-day money back guarantee as long as the warranty information sheet is signed and faxed back to GoldenMisch. Any returned instruments will be charged an $200.00 restocking fee.

8) Is elevating required with the Physics Forceps®?
No elevation is required. Although in some cases you may want to separate the gingival attachment from the tooth.


9) Do the Physics Forceps® fracture the buccal bone?
If used properly the Physics Forceps® will rarely cause fracture. When a rotating force is applied, the stress to the tooth and periodontal complex is increased. The force applied to the gums and bone by the bumper of the Physics Forceps® is a compressive force that braces the buccal bone. If you think there is a slight possibility we suggest taking a flame shaped diamond bur to remove buccal tooth structure a mm or two apically.  


10) Do you need to reflect a flap with these instruments?

No. The Physics Forceps® virtually eliminates the need for surgical flaps.

11) Does the Physics Forceps® work on teeth that have divergent roots?
Yes, sectioning is advised only on lower molars when roots appear to be divergent.


12) Is sectioning required with the Physics Forceps®?
All upper teeth including molars can be extracted without any sectioning. Lower molars with divergent roots can be sectioned to ensure a more predictable extraction, by significantly reducing resistance to extracting forces (due to bone density and curvation of roots).


13) What is the rubber bumper made of?

Latex-free surgical grade plastic.

14) Does the use of the disposable rubber bumper diminish soft tissue trauma, bruising, and post-op discomfort?
Yes, the rubber bumpers significantly reduce bruising to the mucosa, supporting immediate implant placement procedures.

15) Are the bumpers autoclavable/disposable?
No. The bumper guards are disposable and made for single use only.

16) Can the Physics Forceps® be used on 3rd molars?

Depending on the patients’ anatomy and degree of eruption, the Physics Forceps® can occasionally be used on 3rd molars.

17) Do the Physics Forceps® work on endodontically treated teeth?

Yes, extraction of endodontically treated teeth requires a greater distance between the bumper and beak, and requires a good purchase point. While extracting these teeth one must go exceptionally slow (suggested extra 15 to 20-seconds, or more).

18) Do the instruments work on teeth that have been decayed at the gumline?
Yes. When necessary, create a small trench on the lingual, with a small flame shaped diamond burr to engage the beak more securely on solid root surface.

19) Can they extract root tips?
Yes, if one can engage the beak into the lingual or palatal sulcus of the root, the root tips can easily be removed with out reflecting a flap. If necessary, create a trench (with a flame shaped diamond bur) to obtain a good purchase point.

20) Does the P.F. fracture root tips?
No, if the root is intact it will not disengage from the socket until the entire piece is dislodged.

21) Do you deliver the tooth right away with the Physics Forceps?
The Physics Forceps is designed to disengage the tooth.  Deliverly is entirely up to the ability of the doctor.  We recommend using what ever the doctor is most comfortable with, for instance, a rongeur, hemostat, etc after the disengagement has occured with the Physics Forceps.

22) How much vertical movment of a tooth does there need to be before the ligament breaks (letting loose of the tooth)?
It is usually within 1mm.
 
23) How much horizontal movement does there have to be to get the needed verticla movement that releases the ligament?
Minimal, and the method to achieve this is to make sure that the bumper is seated well apically in order to achieve the arc of rotation.

24) Which teeth are contraindictated for using these forceps?
Difficult root anatomy? 
None
Curved roots, bulbous roots, or flared roots on a multi-rooted tooth?  None
Teeth in esthetics zone of discriminating patients?  None
Teeth where you want immediate implant placement?  None
None, (except for impacted teeth) again with operator knowledge of how to handle different situations, any erupted tooth including crown facturs are canidates.

25) What are some reccomendations on how to hold the Physics Forceps?
Images comming soon!

26) What forms of payment do you accept?
For your convenience, we accept Visa, MasterCard, American Express and Discover.

27) How is sales tax calculated?
Tax is calculated depending on the State where the order is being billed.


GENERAL INFORMATION


Privacy Statement and Security
Thank you for shopping at GoldenMisch Physics Forceps®. We have used every means to protect and ensure the security and privacy of your transactions with us. Your credit card information and all other personal data will only be used for the purpose of completing your transactions and will not be shared or compromised in any manner.

Privacy Online Guarantee
The personal information you provided is completely confidential. It will be used exclusively to process your order. We will not share, rent, or sell your confidential personal information for any reason.

Secure Shopping
All the information you have given to us is confidential and has been encrypted and cannot be accessed by anyone other than GoldenMisch Physics Forceps®. This site is secured with the leading technology of Secure Sockets Layer (SSL) for safe transport of your private information online.

Shipping
Shipping Options: We ship via Fed Ex. You can track your package with them at www.fedex.com .

Online orders will receive a confirmation e-mail with shipment tracking information when orders leave GoldenMisch.

Product Warranty
Physics Forceps® LLC warrants products to be free from defects in material and workmanship in original conditions with the following qualifications:

 

1.

The product will be used under the conditions for which it has been designed.

 

2.

The product will be operated in a controlled manner.

 

3.

The products will be used under the proper environmental conditions.

 

4.

The customer must maintain the product as specified in the individual product instructions.

Physics Forceps® offers a 10-year manufacturing warranty.

Return Policy
Instruments are under guarantee for 90-days only upon return policy registration. Warranty will automatically go into effect one week after shipping date. Please register your product: stating that you have watched the training video in its entirety otherwise your warranty is null and void.

Returns and Exchanges
Please indicate the reason for your return or exchange on the back of your packing slip.  An $200 restocking fee will be charged for all returned instruments.  Please repack your order, enclose the packing slip, insure the package and mail to:

GoldenMisch Instruments
Physics Forceps®
Attn: Returns 18525 Moross Avenue
Detroit, MI 48224

If you have a problem with goods or incorrect items, please call us at 877-Xtractions (877-987-2284).



 
 
 
 
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